Data We Collect and Why We Use It
When you create an account, we collect your name, email address, date of birth, and mailing address to verify your identity — a step required under applicable state law wherever luckcuple operates. When you fund your account through PayPal or Venmo, our payment processor receives your
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transaction data; we store only a reference token, not your full wallet credentials. Play+ prepaid card loads are logged as deposit events in your account history, not linked to external card details. We also collect device and session data — browser type, IP address, and pages
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visited — to keep your account secure and to detect unusual login patterns. If you contact our support team, the content of that exchange is retained so we can follow up accurately. All collected data is used strictly for account management, fraud prevention, identity verification, and
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service improvement. We do not sell your personal information to third-party advertisers. Access to our platform depends on state law and is available only where local law permits, which may affect what data practices apply to you specifically.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.